Monday, August 25, 2025

Building on the 2023 webinar Streamlining Communication from Clinic to ASC, this webinar will focus on the postoperative phase of the surgical scheduling journey. While the patient’s surgical date may have passed and discharge has occurred, the scheduling process doesn’t end there. Explore the critical next steps in effective communication, emphasizing the importance of post-discharge follow-up, continuous improvement, and maintaining streamlined communication throughout the entire surgical process. Participants will gain valuable insights into how to optimize postoperative communication and enhance overall patient care.

Download the Presentation Slides

Speakers

Apryl McElheny, MBA, MSN, RN, CASC, CIC
Senior Consultant, VMG Health ASC Consulting

Laurie Brown, MBA, COMT, COE, CPC