ASC Connection (eSupport) Educational Webinars

Educational Webinars for Busy ASC Professionals

In the dynamic landscape of ambulatory surgery centers (ASCs), maintaining compliance with mandatory annual training is critical. Our monthly educational webinars are designed to keep you informed and up-to-date. Hear from industry experts on a range of subjects including regulatory compliance, practices and policies, patient care, and more.

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Registration opens a few weeks ahead for each webinar. All webinars are recorded for future viewing.

20 Minute Webinars

Monday, January 12: 2026 ASC Quality Reporting Update

CMS requirements and quality reporting can be challenging for perioperative leaders in the ASC setting. Participants will receive current information on the quality program with updates on the 2026 final rule, what reporting is required, and the definitions/frequently asked questions for the indicators.

Presented by: Gina Throneberry RN, MBA, CASC, CNOR
ASC Association

Monday, March 30: Staff Utilization: How to take Data and Improve Benchmarks

This webinar explores how tracking staff utilization can strengthen operational efficiency, cost management, and overall performance in the ASC setting. VMG will share analyzed utilization data, highlight key trends, and discuss what these findings mean for your center. Attendees will learn practical strategies to improve staffing benchmarks and enhance day-to-day resource use. The session will conclude with guidance on applying this information to a meaningful quality improvement (QI) study.

Presented by: Vanessa Sindell, MSN, BSN, RN, CAIP
VMG Health

Monday, May 18: Making QAPI Manageable: Document What You’re Already Doing

If QAPI feels like something extra you have to do…this webinar will demonstrate how to document the quality activities you are already performing every day. Attendees will learn how to properly capture QAPI efforts and understand the critical role medical record documentation plays in demonstrating compliance. The session will break down core QAPI components and highlight simple, practical ways to integrate them into daily workflows. Participants will leave with clear strategies to make QAPI manageable, consistent, and survey-ready.

Presented by: Crissy Benze, MSN, BSN, RN
VMG Health

Monday, July 27

TBD

Monday, September 28: Maximizing Performance: Implementing KPI-Based Bonus Programs

This webinar explores how ASCs can use Key Performance Indicators (KPIs) to create effective, motivating bonus programs for management teams. Attendees will learn how measurable metrics drive performance, strengthen accountability, and align leaders with organizational goals. The session includes an Excel template to simplify KPI tracking and bonus calculations, along with examples tailored to key ASC management roles. Participants will leave with practical tools to implement a structured, performance-driven bonus program that enhances leadership effectiveness and operational results.

Presented by: Nancy Stephens
VMG Health

Monday, November 23: Staying Ahead of the Surveyor: Key Findings and Focus Areas for 2026

This webinar provides a focused look at the key findings and emerging priorities shaping the 2026 ASC survey landscape. Attendees will learn what surveyors are paying closer attention to, including common areas of non-compliance and evolving risk points. The session will outline practical, targeted strategies to strengthen daily readiness and maintain continuous compliance. Ideal for administrators, clinical leaders, and quality teams, this webinar equips ASCs with the insights needed to stay ahead of the surveyor year-round.

Presented by: Lisa Nagle, RN
VMG Health

60 Minute Webinars (CE Credit)

Friday, February 27: Blueprint for ASC Staff Education

This webinar provides a practical overview of how ASCs can build and maintain a compliant staff education, training, competency, and orientation program. Attendees will learn how to integrate CMS and accrediting body requirements with eSupport resources, internal policies, and facility-specific needs to create a sustainable education plan. The session outlines key regulatory expectations, documentation standards, and practical strategies for establishing a consistent training cadence that supports survey readiness. Participants will leave with clear, actionable tools to strengthen their ASC’s education and competency programs.

Presented by: Apryl McElheny, MBA, MSN, RN, CASC, CIC 
VMG Health

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Friday, June 26: Turnover to Terminal: Housekeeping Done Right

This webinar offers a focused review of environmental cleaning practices in the ASC, from turnover cleaning to terminal cleaning. Attendees will learn how to apply nationally recognized guidelines and best practices to ensure a safe, sanitary environment and reduce infection risks. Designed for Infection Preventionists, Control Coordinators, and housekeeping staff, this session will outline both oversight responsibilities and practical frontline techniques. Participants will leave with clear strategies to enhance cleaning practices and strengthen their facility’s infection prevention program.

Presented by: Apryl McElheny, MBA, MSN, RN, CASC, CIC
VMG Health

Monday, August 28: ASC Emergency Preparedness: How to Conduct Meaningful Drills & Exercises

This webinar offers practical guidance on how ASCs can design and conduct meaningful emergency preparedness drills that move beyond basic compliance. Attendees will learn best practices for required fire drills, surgical fire preparedness, and planning effective emergency exercises that strengthen staff readiness. The session will clarify CMS and accreditor expectations while highlighting common pitfalls and how to avoid them. Participants will leave with actionable strategies to enhance their emergency preparedness program and improve team performance during real events.

Presented by: Dale Lyman, CFPS
Sr. Fire Protection Consultant, Telgian Engineering and Consulting

Friday, October 30: ASC Coding and Reimbursement Challenges

This webinar addresses the growing challenges ASCs face in coding and reimbursement as payer rules and requirements continue to evolve. Attendees will gain practical guidance on complex areas such as corneal tissue billing, drug coding, cataract surgery upgrades, and coordination between facility and surgeon claims. The session will also cover how to effectively respond to payer chart requests and navigate common sources of denials and payment delays. Participants will leave with actionable strategies to strengthen revenue capture and improve reimbursement accuracy.

Presented by: Kirk Mack, COMT, COE, CPC, CPMA
Senior Consultant,
VMG Health

Friday, December 18: A Guide to ASC Risk Assessments

This webinar will provide a clear overview of the key risk assessments required for ASC compliance, including the four core assessments every facility must complete. Attendees will learn how changes in operations, incidents, or environmental factors may require additional assessments to stay survey-ready. The session will highlight how these tools support patient and staff safety and help reduce potential risks. By the end, participants will understand what assessments are required, when they’re needed, and how to use them to strengthen overall compliance.

Presented by: Debra Stinchcomb, MBA, BSN, RN, CASC
VMG Health

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