Connection Member Mentor

Tailored Consulting Support for Eyecare Leaders: Expert Guidance Meets Meaningful Progress  

Practice leaders are expected to juggle strategic planning, team development, and operational excellence—all while delivering exceptional patient care. That’s why we created Member Mentor, Connection’s Consulting Companion, a personalized consulting experience designed to help you turn your intention into impact. 

The Member Mentor program pairs the eLearning, tools, and resources available on Ophthalmology Connection (BSM Connection) with a dedicated consultant to serve as your mentor and strategic partner. With our experts’ guidance and support, you will focus on optimizing specific areas of your practice to meet your strategic goals, including onboarding, compliance, operational, and financial areas.  

This program is built for leaders who are ready to go beyond the basics of Ophthalmology Connection and drive real impact during a structured three-month initiative. 

What’s Included

One-on-One Sessions  

Virtual sessions with an individual VMG Health consultant

Customized Project Support  

Extensive support tailored to your practice needs.

Accountability

Structured plans to help you follow through and reach milestones

Hands-On Application

Real-world use of Connection education and tools 

Enterprise

Tangible outcomes that drive leadership growth and operational success

Package Options  

Onboarding Program Development 

Build a structured onboarding framework that drives early productivity, long-term engagement, and improved retention. This package is ideal for practices looking to strengthen and streamline their onboarding process.  

Compliance & Staff Training

Strengthen your compliance program and staff training systems to align with regulations and foster a culture of accountability. This package is designed to help practices refresh or formalize compliance training and documentation.

Operational Efficiency & Workflow Assessment 

Identify workflow bottlenecks and inefficiencies, then build an action plan to improve clinic flow and team coordination.  Invest in this option to improve your practice’s day-to-day operations and optimize team’s performance.  

Revenue Cycle Optimization 

Identify revenue leaks, streamline billing workflows, and implement a sustainable action plan for measurable financial improvement. This package is ideal for billing managers, administrators, or practice leaders seeking to improve revenue cycle performance and reduce inefficiencies. 

Financial Performance & Benchmarking  

Know your numbers to tune your focus and strengthen outcomes. Establish a consistent rhythm for using benchmark reports to drive data-informed decisions and continuous performance improvement. Perfect for practice leaders who want to build confidence in financial reporting and use data to guide operational strategy. 

Custom Packages 

Don’t see the area you are focused on listed here? Get in touch with us to explore whether we can help build a customized package suited to your needs.  

Program Fees  

Clients participating in this program must already be members of Ophthalmology Connection, granting them access to all templates, tools, resources, courses, and webinars.  Consulting time will be billed at the consultant’s discounted rate, in three-month increments.  

Turn Insight into Action  

Explore the full potential of your Ophthalmology Connection membership. Take the first step toward smarter, more strategic practice management: Reach out today.